We ship Monday-Thursday. Thursday shipments will be only for UPS overnight (or Ground for GA, SC, TN, AL). Orders that ship over the weekend many
times arrive DOA. We appreciate your understanding.
Cut off time for same day shipping is 2:00 PM Eastern Time.
Guarantees for Puerto Rico are suspended. We will ship orders to Puerto Rico via the USPS, but no longer guarantee their arrival.
Please choose an Air Shipping Service (2nd Day or Next Day) if you are ordering worms. If your temperatures are above 85, please choose NEXT DAY AIR for your worm orders due to the heat to get the live delivery guarantee.
See us at the Dixie Reptile Show every month!
Hello Mike,
I’ve been ordering crickets from you for the past several months. My
daughter has a bearded dragon and makes me promise to order only from you.
She stands over my shoulder when I’m placing the order online to make
sure I only visit your website.... You’ve been “bookmarked”.
Your crickets ALWAYS arrive when promised, and are ALWAYS in great condition.
I’d also like to thank you for the comprehensive videos and tutorials
online which have shown her how to care for the crickets. We have
increased our orders from 250 to 1,000 as we’ve gained confidence in caring for
them. You make it easy, and at 10 years old, she is caring for her animal
like a pro.
Thanks again for being the most reliable online supplier we’ve had the pleasure
to deal with.
Tanya
Hey
Guys!!!
I
just wanted to tell you that your company is awesome. I rec'd my order
today and all of the crickets were alive. I rec'd my 1000 crickets
and the 100 phoenix worms. And you included the 500 from the problem with
my last order. You guys are great. I couldn't ask for better
service. I have told everyone I know about your company. I hope
that it generates a lot of business for you. You guys deserve it. Thank you
so much for everything!! Talk to ya next month for my next order!!
Thanks,
Michael,
I just wanted to provide you some feedback. I have three Gecko's and a Bearded Dragon that I purchased back in November of last year. Needless to say I go through a ton of Crickets, and getting them at PetSmart was really expensive, so I tried mail order to reduce my cost. I placed two orders with you. Both were received on time with very little dead loss. Of course rough count the dead loss was more than covered as it appears you put about 600-650 crickets in the 500 counts. Not bad considering only 10-20 were dead.
So for my third order I figured I might as well try your competition in my area. Well about all I can say is they cost a little extra and that cost probably pays for their nice little box that advertises their business instead of a plain brown cricket box. Their crickets came to me with 400 live at best. AND they have been the WORST smelling batch of crickets from the moment I opened the box. I keep the crickets pretty clean but no matter how clean I kept them they STUNK!
I've tried your competition and they stink! (pun intended) You've got my business from now on! Why try buying from someone else when you're getting quality with your current supplier! Thank you so much from us that your crickets don't stink!
Regards,
Scott Hutchinson